Customer Service

MWI takes pride in being able to service any client, providing any EDM consumable they need. Being the one stop shopping destination for mouldmakers is our goal.

But MWI is more than graphite, metallics and wire. We offer several value added services to enhance your day-to-day business operations.

Quality Control

ISO Certified and familiar with all NAICs (North American Industrial Codes) and SICs (Standard Industrial Codes), MWI implements a Total Quality Management Program to ensure our customers receive the highest quality products and services.

ISO Quality Standards

Our compliance with ISO quality standards means the activities of all MWI divisions, from customer contact, contract review, design, and manufacturing are quality controlled to the highest degree.

• Quality Control from Start to Final Inspection
• On-line Inspection by machinists and inspectors to ensure quality at every step
• Well equipped Quality Control Lab for Final inspection
• Documentation Control

We have 6 divisions across the continental Unites States and Canada to serve your needs.		Get back to work and leave your technical questions with us.		MWI offers same-day service on all regular orders and standard UPS next-day delivery on all special orders.		MWI is more than just EDM.